If you're currently going through the Child Maintenance Service (CMS) and wondering whether you can leave and set up a private arrangement instead, the short answer is yes. Many parents choose to do this, and the CMS allows parents to close their case and make their own arrangements.
What is a private arrangement?
A family-based arrangement is a private agreement where both parents decide on child maintenance terms without involvement from the CMS or any other government body.
This can work well when both parents are able to communicate reasonably and trust each other to stick to what has been agreed. It also avoids the fees that the CMS charges to both parties when they collect and manage payments.
Private arrangements are flexible, accommodating various contributions like cash, school uniforms, clubs, or holiday costs. As long as both parents are satisfied with the arrangement, it can take whatever form suits your circumstances. Keeping records such as bank statements, receipts, or written confirmations of what has been agreed can help if questions arise later.

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Try our Child Maintenance Calculator free, here on this site →How the rules have changed
When the Child Support Agency (CSA) was still running, parents with care who received certain benefits faced significant pressure to use the statutory system. That is no longer the case. The CMS replaced the CSA, and the rules were updated to give parents more choice.
If you or the other parent receives benefits, you can still opt for a private arrangement. However, the practicality of this depends on how maintenance payments interact with your specific benefits. The parent with care is allowed to keep a portion of any maintenance received before it affects their benefit payments. For current figures on how maintenance interacts with benefits, check the GOV.UK website, as thresholds can change.
This change made private arrangements more accessible to more parents, though individual benefit circumstances may vary. Parents with international maintenance cases should also be aware that the CMS has specific arrangements for these situations, which may affect your options.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
What to think about before leaving the CMS
Before closing your CMS case, consider these factors.
- Do both parents genuinely agree to the arrangement? A private setup only works if both sides are willing to honour it.
- Is the amount fair? You can use a child maintenance calculator to get a sense of what the CMS would have worked out. This gives you a reasonable starting point for discussions.
- What happens if payments stop? With the CMS, there are enforcement options if a paying parent fails to keep up. With a private arrangement, you would need to return to the CMS or take other steps if things break down. Be aware that there may be a fee to reapply for CMS services.
- How might this affect the children? If arrangements fail, children may be left without adequate support while a new case is established.
There is no legal requirement to have a formal written agreement before leaving the CMS. However, writing down what you have both agreed to can help avoid misunderstandings later. Some parents keep things informal, while others feel more comfortable with something documented, whether that is an email exchange, a letter, or a more detailed written agreement.
If there is any disagreement or complexity, mediation or legal advice can help establish terms that work for both parties.
Notifying the CMS
If you decide to move to a private arrangement, you will need to notify the CMS. This is straightforward and can usually be done by phone or through your online account.
Until your case is officially closed, the CMS will continue to treat it as active. This means they may still attempt to collect payments from the non-resident parent, which can cause confusion if you have already started paying or receiving money privately.
Once the case is closed, the CMS will no longer be involved. If at any point the private arrangement stops working, either parent can ask the CMS to open a new case.
For many families, a private arrangement offers a simpler and more flexible way to handle child maintenance. It removes the fees, allows for tailored agreements, and can reduce conflict when both parents are willing to cooperate. Whether it is right for you will depend on your own situation and the relationship you have with the other parent.
Thanks
Told she wouldn’t be eligible to apply again, please can someone help? As this ain’t nice what she is doing, what has she been doing for the last 10 years providing? Why want me to pay all of a sudden when I’m not even around! I was never married, just got trapped!
My partners ex wife had a contact to pay on from csa put on him over a year ago. They are taking so much money from us to use this system but his ex wont have it removed and come to a mutual arrangement because she knows there taking so much and she is enjoying that fact.
Is there anything he can do to have to contact to pay removed? Surely he deserves the chance to prove himself that he can pay without it
Where do I stand regarding the following
I’m involved in an open case, have been for several years, I’ve had no contact with the mother apart from the odd text message or phone call and have never seen my daughter, she is now 22
Several months ago our case worker contacted me and made me an offer on behalf of the mother to pay £10k and the case would be closed, I refrained this offer as I did not have sufficient funds available then, 2 weeks ago I did, so I contacted the mother, asked if the offer was still available, she said yes, but wanted £11k now, which she would pay any arrears etc and close the case, she sent her bank details and I paid, she’s now claiming to not wanting to close the case, I have been in contact with the CSM and they have not been very helpful however they have tried contacting the mother but she is ignoring all calls
I’m not sure where I stand with this matter
After a day from Hell yesterday, my boyfriend and his ex wife finally reached an arrangement they are both happy with.
My only concern is that once she’s started the csa procedure, can it be stopped?
We had a private agreement to pay maintenance which we reviewed after a couple of years and I was paying £500 per month into ex's mums bank account. Now we reviewed and we used the payment calculator so my payments have gone up - not a problem so far at all ..
But now she is demanding that I pay over 36k in arrears as she has used some form of calculation when not knowing my salary at all ..
This is really putting a strain on me as I do not know how this figure was got and as we had a family agreement in place where is this figure come from ?
Do i have to pay arrears if we agreed on a monthly sum ?
I am at my wits end and feel very stressed ..
Anyone help me ??
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