Can I Leave the CSA and Come to a Private Arrangement?

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Can I Leave the CSA and Come to a Private Arrangement?

If you're currently going through the Child Maintenance Service (CMS) and wondering whether you can leave and set up a private arrangement instead, the short answer is yes. Many parents choose to do this, and the CMS allows parents to close their case and make their own arrangements.

What is a private arrangement?

A family-based arrangement is a private agreement where both parents decide on child maintenance terms without involvement from the CMS or any other government body.

This can work well when both parents are able to communicate reasonably and trust each other to stick to what has been agreed. It also avoids the fees that the CMS charges to both parties when they collect and manage payments.

Private arrangements are flexible, accommodating various contributions like cash, school uniforms, clubs, or holiday costs. As long as both parents are satisfied with the arrangement, it can take whatever form suits your circumstances. Keeping records such as bank statements, receipts, or written confirmations of what has been agreed can help if questions arise later.

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How the rules have changed

When the Child Support Agency (CSA) was still running, parents with care who received certain benefits faced significant pressure to use the statutory system. That is no longer the case. The CMS replaced the CSA, and the rules were updated to give parents more choice.

If you or the other parent receives benefits, you can still opt for a private arrangement. However, the practicality of this depends on how maintenance payments interact with your specific benefits. The parent with care is allowed to keep a portion of any maintenance received before it affects their benefit payments. For current figures on how maintenance interacts with benefits, check the GOV.UK website, as thresholds can change.

This change made private arrangements more accessible to more parents, though individual benefit circumstances may vary. Parents with international maintenance cases should also be aware that the CMS has specific arrangements for these situations, which may affect your options.

Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.

What to think about before leaving the CMS

Before closing your CMS case, consider these factors.

  • Do both parents genuinely agree to the arrangement? A private setup only works if both sides are willing to honour it.
  • Is the amount fair? You can use a child maintenance calculator to get a sense of what the CMS would have worked out. This gives you a reasonable starting point for discussions.
  • What happens if payments stop? With the CMS, there are enforcement options if a paying parent fails to keep up. With a private arrangement, you would need to return to the CMS or take other steps if things break down. Be aware that there may be a fee to reapply for CMS services.
  • How might this affect the children? If arrangements fail, children may be left without adequate support while a new case is established.

There is no legal requirement to have a formal written agreement before leaving the CMS. However, writing down what you have both agreed to can help avoid misunderstandings later. Some parents keep things informal, while others feel more comfortable with something documented, whether that is an email exchange, a letter, or a more detailed written agreement.

If there is any disagreement or complexity, mediation or legal advice can help establish terms that work for both parties.

Notifying the CMS

If you decide to move to a private arrangement, you will need to notify the CMS. This is straightforward and can usually be done by phone or through your online account.

Until your case is officially closed, the CMS will continue to treat it as active. This means they may still attempt to collect payments from the non-resident parent, which can cause confusion if you have already started paying or receiving money privately.

Once the case is closed, the CMS will no longer be involved. If at any point the private arrangement stops working, either parent can ask the CMS to open a new case.

For many families, a private arrangement offers a simpler and more flexible way to handle child maintenance. It removes the fees, allows for tailored agreements, and can reduce conflict when both parents are willing to cooperate. Whether it is right for you will depend on your own situation and the relationship you have with the other parent.

The Next Step

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Now that you have read through the advice above, you might want to put it into practice. Our Child Maintenance Calculator lets you find out how much child maintenance you should pay or receive. Takes less than a minute. Try it now →

Ask Separated Dads a Question
SeparatedDads Editor 19/05/2026 at 9:19 am
@Zoey Hi Zoey, we're not the CSA or Child Maintenance Service, just a support site for separated parents, so you'll need to contact them directly to close your claim. Their number is 0800 171 2345. Worth thinking carefully before cancelling though, as maintenance is for your child's benefit, not yours, and it's separate from contact. You can always set up a family based arrangement later if things change.
Zoey 08/08/2023 at 10:19 pm
Please cancel my claim, the dad has chose to have no involvement so I don’t want his help
Thanks
BIGGGYYY 09/07/2021 at 3:50 pm
They are a disgrace, how they get away with what the do is beyond me,
Mud 27/04/2021 at 8:18 am
I need help, I’ve never been married or in a relationship with this person, she got pregnant and kept a child and told me she was pregnant at 7 months, she applied for csa years ago and cancelled it back in 2014-15, I got
Told she wouldn’t be eligible to apply again, please can someone help? As this ain’t nice what she is doing, what has she been doing for the last 10 years providing? Why want me to pay all of a sudden when I’m not even around! I was never married, just got trapped!
Woodheadchris 01/04/2021 at 3:04 pm
I’ve payed child maintenance but got made redundant. I found new job straight away and didn’t stop paying. But now my new is substantially less than before so can I now change my payment to what I think I should be paying?
Tris 07/12/2020 at 11:02 am
Hi can I restart csa if your child goes back to college
Paddy 29/11/2020 at 6:06 pm
Can anyone help ? I was paying my ex for my children every week what we agreed on. But then had a letter from CMS saying she had opened a case ? I was confused as I was paying every week. CMS did help me out and after my ex stopping me seeing my children for some time ,she said “I will close the case as long as you pay me ex amount “. I agreed to this and started paying the agreed amount, I’m just concerned , can she keep opening up a CMS case again and again or not ??
C w laurie 03/06/2020 at 10:45 pm
@sarah.the only (private arrangement) I would only do is pay for the solicitor bill to have (my surname removed legally )and for her (mother and her daughter) to never come near me even in (my death )they are not (welcome at my funeral In my eyes I never had a child this is gods truth ).this is the only deal I will do .if she wants to hit me child support now we’ll like I said before it’s (war )and they will (lose) .because I will bet her mother at (any game) because in (reality )I am a bad bad men with a long memory and short fuse .this is the only deal on the table it’s up to her if she wants to take it ?.
Sarah 03/06/2020 at 6:35 pm
Please cancel my application for child payments myself and my ex partner have come to an agreement.
Sarah 03/06/2020 at 6:33 pm
I would like to cancel my application myself and my ex partner have come to a private arrangement.
C.laurie 25/05/2020 at 4:02 am
@neillo.in my situation her mother didn’t want child support which is (good) .(i wouldn’t have payed her anyway ).all I want is my (surname removed legally) she can go under her( mothers or fathers name I don’t care gods truth) .if she goes to cms after all these years just to (spite me )well it’s (war) then I never wanted this child why should I have to pay for something I never wanted that’s just not fair .but i am a fair men and I am willing to pay for solicitors bill and cover all costs to have surname removed legally??.do we have a deal ??
Neillo 24/05/2020 at 11:39 pm
My sons mother signed an agreement (Not via a solicitor) that I would pay her 100.00 a month, and I’ve even recently offered to raise it to 180.00 a month. I don’t want to tell her what I earn as I feel its an invasion of my privacy, but if she goes through the CMS, i’ll be paying substantially more. Is there anything I can do?
Em 27/02/2020 at 1:42 pm
Hi.
My partners ex wife had a contact to pay on from csa put on him over a year ago. They are taking so much money from us to use this system but his ex wont have it removed and come to a mutual arrangement because she knows there taking so much and she is enjoying that fact.
Is there anything he can do to have to contact to pay removed? Surely he deserves the chance to prove himself that he can pay without it
Karen 30/01/2020 at 7:07 am
My ex set up a written agreement to pay £150.00 a month into my bank my son is 13 and my ex hasn't paid me anything since 1st july 2019 where or what can I do?
Tony 23/12/2019 at 8:09 pm
Hi

Where do I stand regarding the following

I’m involved in an open case, have been for several years, I’ve had no contact with the mother apart from the odd text message or phone call and have never seen my daughter, she is now 22

Several months ago our case worker contacted me and made me an offer on behalf of the mother to pay £10k and the case would be closed, I refrained this offer as I did not have sufficient funds available then, 2 weeks ago I did, so I contacted the mother, asked if the offer was still available, she said yes, but wanted £11k now, which she would pay any arrears etc and close the case, she sent her bank details and I paid, she’s now claiming to not wanting to close the case, I have been in contact with the CSM and they have not been very helpful however they have tried contacting the mother but she is ignoring all calls

I’m not sure where I stand with this matter
EdgarDavidsGeps 19/11/2019 at 6:47 pm
I received a SMS message this morning from the good child maintenance people advising me I need to £1013.26p per week starting from the 25th November 2019. It would that they inept at recording information correctly which has been given to them by myself in the form of a wage slip, and also information provided by HMRC. 2 weeks before this I had a letter advising that my payments would be only £76.72 per week which is the correct amount based on my salary. They must be on drugs.
Shell 27/10/2019 at 8:50 pm
Can the respondent close the CMS case ? I have been told that only the applicant can do this .
Sian 22/09/2019 at 3:14 pm
My boyfriend’s ex wife had a letter from the csa sent to my boyfriend’s house declaring he needed to pay £600/month in case. Neither of us have any idea where they’ve got these figures from. He earns nowhere near enough to justify this.

After a day from Hell yesterday, my boyfriend and his ex wife finally reached an arrangement they are both happy with.

My only concern is that once she’s started the csa procedure, can it be stopped?
ConfusedForSure 17/09/2019 at 11:46 am
Hello,
We had a private agreement to pay maintenance which we reviewed after a couple of years and I was paying £500 per month into ex's mums bank account. Now we reviewed and we used the payment calculator so my payments have gone up - not a problem so far at all ..

But now she is demanding that I pay over 36k in arrears as she has used some form of calculation when not knowing my salary at all ..
This is really putting a strain on me as I do not know how this figure was got and as we had a family agreement in place where is this figure come from ?
Do i have to pay arrears if we agreed on a monthly sum ?

I am at my wits end and feel very stressed ..

Anyone help me ??
Shane 15/09/2019 at 7:52 pm
Hi I pay Csa for my son when I go on the calculator it’s works out £22.27 a week or £96.45 a month but I got a letter for £220 a month which is what happened before the ex had me down for paying for her other child which isn’t mine what do I do I got a court order and enforcement order of the judge to have my son over the weekends I provide clothing and everything as the money through Csa does not go on mys sons welfare
Show All 102 Questions

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