The role grandparents play
Grandparents often form some of the closest bonds in a child's life. Many provide regular childcare while parents work, and some spend more time with grandchildren during the week than the parents themselves do.
This involvement creates strong relationships that matter to both generations. When a couple separates, paternal grandparents can find themselves suddenly cut off from grandchildren they helped raise. Thousands of families across the UK face this situation each year, and the grief of losing contact with a grandchild you helped raise is real and valid.
Knowing your legal position can help you decide how to move forward, though the path is rarely simple.

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Grandparents in England and Wales do not have automatic legal rights to see their grandchildren. Parental responsibility sits with the parents, which usually means anyone named on the birth certificate. They are the ones with direct legal authority over decisions about the child.
This can feel harsh, but it does not mean grandparents have no options. The law allows grandparents to apply for a court order to spend time with their grandchildren. The process involves two stages.
- First, you need permission from the court to make the application. This is called leave to apply.
- If leave is granted, you can then apply for a Child Arrangements Order setting out when you will see the child.
Courts consider several factors when deciding whether to grant leave, including the nature of your existing relationship with the grandchild, the potential disruption to the child's life, and any concerns raised by the parents. Having a close bond with your grandchild helps your case, but the decision is never automatic, and each application turns on its own facts.
When deciding any application, the court's main concern is the welfare of the child. Judges will consider factors including the existing relationship, the child's wishes and feelings where they are mature enough to express them, and any reasons the parents may have for opposing contact.
Courts take children's views into account based on their maturity and understanding rather than a fixed age. A younger child who can clearly articulate their feelings may be heard, while an older child's preferences are weighed alongside other considerations. A child's view is one factor among several.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
Trying to sort things out without going to court
Court should generally be a last resort. Before making an application, you must attend a Mediation Information and Assessment Meeting, known as a MIAM. This requirement is mandatory unless an exemption applies, such as in cases involving domestic abuse or where the other party cannot be contacted. The meeting is a short session where a mediator explains the process and assesses whether mediation might work for your situation.
Mediation involves sitting down with a trained mediator to try to reach an agreement with the child's parents. It costs less than court proceedings and tends to be quicker. Many families reach arrangements through mediation that hold up over time. However, mediation requires both parties to engage willingly, and it cannot resolve every dispute. Where one side refuses to participate meaningfully, or where the relationship has broken down completely, mediation may not produce results.
The Family Mediation Council has a directory of accredited mediators across the UK. Some people qualify for legal aid to cover mediation costs, depending on their financial circumstances.
Getting legal advice
Family law can be complicated, and every case has its own details. If you are thinking about applying for contact with grandchildren, speaking to a family solicitor is sensible. Many offer a free initial consultation.
You can find a solicitor through the Law Society's online search tool. Citizens Advice also provides free guidance on family matters and can point you towards local services.
For general information on Child Arrangements Orders and how family courts work, GOV.UK has guidance that explains the process step by step.
Losing contact with grandchildren is difficult. The legal route takes time and outcomes are uncertain. But options do exist, and many grandparents have rebuilt relationships through the courts when other approaches have failed.
She has previously made similar accusations which as far as I am aware were investigated by social services
What is the best route for my son to take
Regards
Jane
The only reason we are not allowed to see the child is that we would not do as we were told to by her, something her own parents do to prevent the child being withdrawn from them.
We have real concerns for our Grandson but it seems legally we are not in a position to do anything about it, can anyone give us some advice please? Please don't suggest talking to her or mediation she would not speak to us and would refuse mediation.
It seems like a form of abuse to us, are there any routes open to us in England?
Thank you
I haven’t seen them since. So to make a long story short my daughter-in-law passed away of a drug overdose in 2020. Two weeks after that her younger sister committed suicide by a drug overdose. Two months after that their stepfather passed away of a massive heart attack. And this past March 13 of 2022 her mother passed away from cirrhosis of the liver and other complications I’m not sure of. So this left my two grandkids with no guardian. But my son is now 37 years old he has put the drug life behind him he has a good stable job and has been this way for about five years. We went to the courts and a plied for emergency custody only to be told that he signed his rights away 12 years ago and he is no longer considered their biological father. What the hell is this they said that because I was a complete stranger to these children they would not place them in my custody at this time . But yet they’re in foster care I just don’t understand !
Plz help !!!
Can anyone advise me .. I’m a grandmother who has custody of my grandchild .
My grandchild by order of court has a over night stay once a week and order states maternal grandparents return my grandchild .. the maternal grandmother has remarried is her partner classed as maternal grandparent .. I understood that maternal grandparents are the mothers parents .. so is new partner also classed as maternal to bring grandchild home or should it just be the child’s mother’s mother ..
So confused
I was 7 when my mother passed away, and 12 when my father walked out and wanted nothing to do with us, my mothers parents went through the courts and gained custody of me and my sister and have since lived with them.
My Nan said to me the other day that my father has never paid child support to them, not one penny.
I wanted to ask whether they have a legal right to that money? And how I go about dealing with it?
Any help is appreciated, thank you.
I have just shared my papers with the court and my ex solicitor to get access to my 4 month old son, firstly, she has lied so much and I believe I'm not allowed to take anything else to the court.
Secondly, she says she only wants me on my own to see my son for the first 6 weeks to build a bond and not my family! Surely my family HIS family are important too? Please help!
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