As a committed father, you want to know all about the important things in your child's life, particularly their medical and educational information. If you don't have main custody of your son or daughter, you might not be the initial point of contact for doctors and schools, and you may find yourself missing out on crucial information. This is a quick guide to the rights of fathers and the ways to make sure you are kept informed.
Before taking any formal steps, it helps to understand exactly what you're entitled to as a non-resident parent by using our free Rights Checker.
Approach Your Ex-Partner
First, however difficult it may be, you should approach the resident parent. Explain that you are interested in your child's progress and wellbeing and that you would like to have the same information from school and doctors as they have. It will often be the easiest way to get access to documents, as your child's mother will have all the information provided for them, and can simply forward copies on to you.
Medical Information
In an ideal world, sharing your concerns with the resident parent should solve the situation. If, however, they are unhelpful with your request, you need to know where you stand as a parent. In terms of your child's health, you should contact the doctor's practice directly, explaining that you are a parent who has the right to your child's health information. The surgery may ask you to provide proof of your Parental Responsibility. Do not be offended by this, it is routine for doctors to ensure that patient records are confidential, but they must also make sure that information is provided to those who are entitled to it. (See Writing to Your Child's School or GP for Information: A Template on this site.)
If They Refuse
If you are refused the information, ask the practitioner for information on how to make a complaint, or speak to the General Practice Manager. You can go one step further and speak to the Integrated Care Board or the Information Commissioner, if you need access to your child's medical records.
In some cases, your child may be moved from one doctor's practice to another, and if this is the case, and you are unaware of the location of the new practice, you can write to the Integrated Care Board, with proof of your Parental Responsibility, and they will inform you as to the new practice details. At this point, you must contact the new practice yourself as described above.

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The Department for Education has clarified that the parent with whom the child does not normally live is entitled (unless restricted by the Court) to the same rights as the parent with whom the child lives under issues relating to the Education Act. This means that as a parent, you have the same rights to information that the resident parent has.
Under education legislation, if you are the natural parent or have been granted parental responsibility, you are within your rights to receive information regarding your child's schooling. It is essential that you make sure that the school has your address and knows that you want the same information sent to both parents.
Letting them Know
To ensure the school knows that you want information and that you are entitled to it, contact your child's school in a pleasant but firm manner. Explain that you, as a parent, are entitled to the same information to be sent home to you as well as the child's mother. Put this request in writing, with enclosed proof that you are the child's father. Be prepared for more questions, as schools and doctors have a duty of care to protect the child. If you have no court ruling denying you access to the child, you are legally entitled to the information.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.
If the School is Unwilling
In some cases, schools will be less willing to allow information to be sent to the non-resident parent. If this is the case, contact your local authority education department (your local council will give you the details), citing the guidance from the Department for Education. Explain the fact that you have no Court Judgment against you but you are not being afforded your parental rights. They should help you to receive the school information in the same way that the resident parent does.
School Selection
School selection is not as straightforward as the resident parent 'choosing' their preferred school. It all depends on the catchment area of where the child resides. If speaking with the resident parent has not made a difference and you believe that your child's wellbeing will be affected by attending a certain school, then you can apply for a Specific Order Issue.
Specific Issue Order
If you find that, with the school or general practitioner, you are meeting obstacles which deny your parental rights, you can apply for a Specific Issue Order if:
- You want an Order relating to specific issues of how your child is being looked after by the other parent
- You cannot reach an agreement with the other parent
- You fear for the general wellbeing of your child
This is a last resort, as legal battles can be lengthy, stressful and put further strain on the whole family, including your child.
Since your son is over 16 and no longer in full time education, child maintenance should typically stop. The fact that your ex may still be claiming child benefit suggests there might be a discrepancy in what's been reported to the authorities.
I'd recommend formally appealing the CMS decision in writing, including copies of all your evidence. Consider contacting your MP's office too, as they can sometimes help when government departments aren't responding appropriately. A family law solicitor could also advise on next steps if the appeals process doesn't work.
Keep documenting everything and don't give up. You're right that this needs sorting out properly.
I then contacted HMRC to explain that my ex is still obviously claiming child benefit.
They said they will investigate but still I am being made to pay child maintenance.
I have a good relationship with my son (who is now 17 years and 8 months old) so I know he is not in full time education.
What can I do now? I am 65 years old and trying to save for my retirement.
My son wants for nothing, but its unfair my cms payments continue.
Thank you in advance for any advice, as neither of these government departments seem to care about my situation.
To which I am concerned about her poor attendance and this affecting her education.
There is a court order in place where I have my daughter every other weekend.
Now I am looking for advice as to if I should take this back to court as I don’t have contact myself with her mother it is all through my brother in law. And asking the courts for my daughter to live with me full time. (Or just during term time and with her mother during school holidays) so I can ensure that she is going to school and getting the education she needs. And if the school would be able to support my application also.
Thank you.
any advice welcomed...
Do these rights to knowing your child's education for a non-resident parent apply to further education, too?
I've been trying to find out what exact course and level my 19-year old daughter is doing and all I've come across so far is brick walls. The College that I 100% knew she was at until late June 2021 have ignored all my letters and emails so far....
I have parental responsibility and am in contact with her school.
My question is this: Can the school notify my daughters mum I’ve done this? Or is it in breach of privacy laws?
Father 8 year old son
Mum is now
Home
Scooping but I’m not convinced he is getting a good education from her and I’m really worried
And
Hopeless
Thank you.
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